When you place an order using a debit or credit card, an “authorization” transaction is made. The transaction checks to see if your credit card is valid and that you have sufficient funds to complete the online transaction. Assuming your account has sufficient funds the total amount of the online transaction will be held and deducted from your credit limit, but no funds will be deducted. How long does the authorizaiton last? The time frame differs for each credit card (VISA, MasterCard, American Express, etc.). Generally speaking a credit card authorization will become void after 10 days or so.
When your order is shipped your debit or credit card is charged. At this time a second transaction is made that “captures” the funds from your debit or credit card account.
Back order items will not be charged to your card until the item actually ships.
As a convenience, you may save your credit cards as part of your account profile and retrieve them when placing subsequent orders. Your credit card number and expiry information are never visible to employees of Natural Pigments or third parties engaged by us as part of your protection.